assignment代写 Marking Exercise Use Only
1.0 Introduction
Australia’s Best Pty Ltd is a supermarket that specializes in supplying farm food to its customers,. A recent audit activity towards the number of products on the shelves was conducted, and it was found out that the number of various farm food items on the shelves did not match the record number. The record number refers to the inventories in the stock inventory system, which was carried out 6 months ago, as it turned out, the items number counted on the shelves missed by thirty percent of the audited inventory number six months ago. The purpose of this report is to examine the critical causes of this problem and come up with possible solution to solve the problem.
2.0 Analysis of Mismatched Record of Items in Supermarket in Country Z
The failure to match number of items on the shelf of the supermarket of Australia’s Best Pty Ltd raised questions and alarm to the inventory management and ethnic problems. It is understandable to have small friction between inventory and products on the shelves, yet missing 30 percent is a serious problem that needs to be address immediately to avoid future failure again,. Therefore, it is necessary to look into the problem in details and look for the main cause of this situation.
assignment代写 Marking Exercise Use Only
2.1 Problem examination
Farm food, especially popular farm food ran out quickly in the supermarket. Because of the nature of farm food, the items are easily perishable or rotten if not replaced quickly enough since food items are usually highly related to groceries, and one characteristic of grocery products is that they tend to have very short expiration time frame, so supermarkets have to get rid of the expiration products in bundles by the time the supermarket could not sell most of its items ( King et al, 2004) . There are two potential causes that the items number counted on the shelves missed by thirty percent of the audited inventory number six months ago.
Due to the nature of the products, farm food such as milk, bread or cereals that have short product life span have to be sold quickly in the supermarket other wise they will be removed by the manager from the shelf to avoid conflict between customers and the store (Zriger, 2013).. For example, if in any case a customer did not watch for the products carefully before he or she purchase a box cereal, when he or she gets home and realizes the product he or she just purchased is already expired, or in a worse scenario, that the customer ate the product before realize the product is expired, the customer may suffer health issue because of this situation and may persue justice for the wrong practive that the supermarket allow any expired products to sit on the shelf (Hammett and McMeikan, 1994). This brings the cause of the supermarket situation, the missing number by 30 percent are likely to be a bundle of items on the shelf that have gone expired, and an aisle caught this more quickly than the store manager. In order not to mislead any customer, the aisle manager order stuff to remove all the expired items in an efficient to protect the customers (Kahn & McAlister, 1997) .
Another cause of the record mismatch situation in the supermarket is the over popularity of certain products. It is common situation in the supermarket that hit products on the shelf run out at high speed so the stuff have to fill the empty shelves quickly. Therefore, it is likely that the counting was conducted before any stuff can fill in the shelf in time. Short of stuff and negligence can be two main reasons for this situation to happen.
2.2 Critical underlying cause
After careful examination of the problem, Australia’s Best Pty Ltd, failed to report the discard of a large amount of expired items on the shelves, causing miscount of existing products, which eventually lead to a mismatch of the audit record six months ago. Considering the nature of a farm food supermarket, it is likely that one of the shelf was cleared out by other stuff before the supermarket conduct a count of the items on the shelf, and since the discard of expired products was not notifies to the reginal manager and market supervision in time. A mismatch situation was caused by miscommunication (Acur and Bititci, 2004). As a result , it is crucial to conduct a stuff meeting to further evaluate if this is the root cause of shelf item mismatch, and come up with solution to avoid this kind situation that raised alarm and caused worried to the entire stuff group as a whole. In the case that the problem would meet challenge in the process, it essential for the management team to reorganize the stuff structure and impose better management of inventories and items within the sales area to better manage a supermarket in the nature of selling farm food. (Fernando, 2011)
