代写 RMIT INTE2412 IT Governance and Change Management
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代写 RMIT INTE2412 IT Governance and Change Management
School of Business IT and Logistics
INTE2412 IT Governance and Change Management
Assessment Instructions
Melbourne
Task 1: IT Governance and Change Management Business
Report Plan (Individual Work)
Task 1: IT Governance and Change Management Business Report Plan
(Individual Work)
Due: Monday 18 April before 23:59pm
Worth: 10% of total course marks
Word limit: 800-1000 words – use template provided on Blackboard
Overview
This is an individual assessment task. It requires you to develop a plan for Assessment 2. You
must use the template provided on Blackboard to complete this structured task successfully. The
purpose of the plan is to ensure you understand the case study and the requirements for
Assessment 2, the major report.
To complete Assessment 2 you are required to write a business report that seeks to offer
solutions aimed at avoiding IT governance and change management shortcomings evident in the
operation of a contemporary IT project. It is recommended that you review the instructions for
Assessment 2 prior to starting to develop your plan. Some detail on the case study and the report
assessment task is provided here as background information for the plan.
To complete this plan you will need to research the case study and be able to summarise it in
your own words. You also need to identify and describe the IT Governance and Change
Management theories, standards, models, frameworks and concepts that you plan to
apply/analyse with reference to the case study in Assessment 2.
The case study
You will be exploring the Identity Access Management (IAM) system commissioned by the
WA Health department. Case study details are supplied overleaf.
Background to the task - Guidance on Assessment 2 – The Report
You are to write a business report for Assessment 2 that reviews the IT governance and change
management processes evident in the case study nominated for this purpose. Your report should
consider the applicability of the various frameworks, models, processes and standards that we
examine in the course as possible remedies to the challenges apparent in the case study.
Additionally, your report should present a remediation plan keeping in mind the importance of
effective IT governance and change management.
Assessment 1: Preparing your plan
The course website contains a template that must be used to prepare your plan. The template
poses a range of questions designed to get you engaged in research for your report. You must
ensure that you remove all prompts from the plan once you are certain that you have addressed
the key points required for each section. The plan will:
• Describe the topic area and objectives of the planned report.
• Provide a detailed structure proposed for the report – similar to a table of contents
without page numbers.
• Identify at least five phrases that you will use/have used to search for information
via search engines and Library databases.
INTE2412 Assessment 1 Instructions 2
• List at least five high quality, relevant RMIT business format references that you
will draw on when preparing your report – these must not be resources outlined in
the case study description overleaf or the course text book. You are required to
conduct independent research in addition to using these supplied resources.
Starting point
Use the class text to support your initial exploration of the themes, concepts and
frameworks that may apply to the case study:
• Moeller, R 2013 Executive's guide to IT governance improving systems
processes with service management, COBIT, and ITIL, Wiley, New York,
USA.
Also review the case study introduction provided overleaf and conduct further
independent research into the case.
Submission requirements
The following conditions apply to the submission of your plan:
• Written materials are to be submitted electronically in the INTE2412 course site.
Use the appropriate Turnitin link in the Assessment directory.
• Ensure your plan has a satisfactory Turnitin report when you submit. Usually it
should record a matching score of less than 20%. We are using a template so in
some circumstances a higher score may be acceptable providing only common
elements of the template are highlighted (e.g. Headings). Where whole sentences
or significant portions of sentences are highlighted, try to paraphrase to reduce
similarity when resubmitting your plan. A whole list of references being
highlighted as coming from a single source is also problematic whereas a multi
coloured reference list is usually OK. Always ask your lecturer if you are
concerned about Turnitin results. Make sure you check your work well in
advance of the submission due date.
The plan should be formatted as follows:
• 12-point typeface.
• 1.5 line spacing.
• Margins 2.54cm (standard setting).
• All pages are to be numbered in the footer.
• Update the footer to include your full name and student ID number.
• You must include potential references formatted using the RMIT Business style.
• All sources used in the compilation of your plan should be cited appropriately
using the RMIT Business style where necessary.
• Retain a copy of the report in case of loss through transmission. It is
recommended that you save a record of confirmation of submission via Turnitin
too.
Academic integrity matters
All work submitted for final assessment must be original and not previously submitted for
assessment at RMIT or elsewhere. The School will refer instances of plagiarism to the RMIT’s
Student Disciplinary Committee. Students found to have plagiarized other works will record a
INTE2412 Assessment 1 Instructions 3
failure on the plagiarized assessment. Plagiarists may also face additional penalties, including
exclusion from your degree.
Before submitting assignments for assessment you must screen your work for plagiarism using
plagiarism detection software “Turnitin”. You access Turnitin using a link published in the
course website.
Submissions that have not achieved acceptable similarity levels via Turnitin will receive zero
marks. Likewise, any reports detected as having been outsourced to assignment writing
company will receive zero marks and details forwarded to relevant authorities.
INTE2412 Assessment 1 Instructions 4
Marking criteria
代写 RMIT INTE2412 IT Governance and Change Management
Criteria
None
0 marks
Somewhat
Acceptable
Good
Professional
Topic area and objectives: Clearly
describes the case study and the
objectives of the assessment.
Not present .75 There are issues with clarity,
language or structure or some key
points are missing or unclear
1.5 A generally clear and accurate
description of the topic and
objectives is presented
2.25 A clear and accurate
description of the topic and
objectives is presented and only
minor amendments are suggested
3 The writing is of a professional
standard and the topic and
objectives are accurate and clearly
articulated
Anticipated report structure: A
realistic, detailed and clear structure
of the report is proposed that
demonstrates understanding of the
case and relevant themes,
frameworks and concepts.
Not present .75 There are issues with clarity,
language or structure or some key
points are missing or unclear
1.5 A generally clear structure is
provided covering most relevant
aspects of the case, themes,
frameworks and concepts
2.25 A clear structure is provided
covering all relevant aspects of the
case, themes, frameworks and
concepts and only minor
amendments are suggested
3 A professional, clear and complete
structure is provided covering
relevant aspects of the case, themes,
frameworks and concepts
Key phrases used in search engines
and library databases: At least five
relevant and accurate phrases are
provided. Better plans will include
eight or more.
Not present .25 There are issues with clarity,
language or structure or some key
phrases are missing or unclear
.5 A generally clear and accurate
listing of five relevant and accurate
phrases is provided
.75 A clear and accurate listing of
more than five relevant and accurate
phrases is provided
1 A professional and accurate listing
of eight or more relevant and
accurate phrases is provided
Key information sources: At least
five relevant, high quality sources
are provided. Better plans will
include eight or more. NB-None of
the resources presented may be
drawn from the case study briefing
or the course textbook.
Not present .5 There are issues with clarity,
language or structure or some key
information sources are missing or
unclear
1 A generally clear and accurate
listing of five relevant and accurate
key information sources is provided
1.5 A clear and accurate listing of
more than five relevant and accurate
key information sources is provided
2 A professional and accurate listing
of eight or more relevant and
accurate key information sources is
provided
Overall presentation: Plan uses the
template, and is professionally
presented.
Not present .25 There are some issues with
presentation in terms of consistency,
layout, use of font, spacing or
structure.
.5 Presentation is mostly consistent
with only minor issues evident in
terms of the template, font, spacing
and structure
.75 Presentation is consistent with
no issues evident in terms of the
template, font, spacing and structure
1 Presentation is professional. The
work is consistent in layout, use of
font, spacing and structure.
Note that performance indicator descriptions are indicative only and are provided as a general guide. In some cases only part of the indicator description may apply for mark allocation. In cases where indicator
descriptions are varied, additional feedback will be provided
Case Study – Identity and Access Management
The Identity and Access Management (IAM) system was a project commissioned by the
Department of Health in Western Australia. The system aimed to provide staff at the new Fiona
Stanley Hospital (FSH) with authorised access to relevant IT systems and buildings (Murphy
2014).
Timeline (Murphy 2014)
• 2008 IAM Project initiated
• No business case or project documentation, planned completion 2013
• 2010 IAM software tender
• 2011 First phase of project commenced
• Role definition and access levels
• 2012 Business case developed as part of refocused PID
• CIO doesn’t support it
• 2012-2013 Planned completion pushed back 3 times to a final date of December 2014
• 2013 Development stopped
• 2014 WA Auditor General reviews project
• 2014 Fiona Stanley Hospital opens without IAM in place
Key resource to use as a starting point for research
The WA Auditor General’s report
Murphy, C 2014, Information Systems Audit Report, Western Australian Auditor
General, viewed 1 February 2016, <https://audit.wa.gov.au/wp-
content/uploads/2014/06/report2014_14-ISAudit.pdf>.
The case was also discussed in detail in class in week 1.
INTE2412 Assessment 1 Instructions 6
代写 RMIT INTE2412 IT Governance and Change Management
