INF30029–InformationTechnologyProjectManagement代写
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INF30029–InformationTechnologyProjectManagement代写
SwinburneUniversityofTechnology
FacultyofBusinessandLaw
INF30029–InformationTechnologyProjectManagementSemester1 2017
AssignmentTwo–Evaluation of a Real World Project
Due date:Monday,20h March @ 1000
AssignmentValue = 25%
Details
Weoftenhearorreadaboutvarioussuccessandfailurestoriesofprojects.Butwhatissuccessorfailureandwhatcriteriashouldorganisationsusetoidentifysuccessorfailure?Whatfactorsleadtoasuccessfulorfailureproject?ClelandandIreland[2004]arguethatsinceeachindividualorgroupofpeoplewhoareinvolvedinaprojecthavedifferentneedsandexpectations,theylikelyinterprettheirproject’ssuccessinthecontextoftheirownwayofunderstanding.Mosttimestheirassessmentisnotinfluencedtoanygreatextentbythewiderpublicperception[LimandMohamed,1999].Thomsett[2002]providesasanexample,theSydneyOperaHouseProject.TheSydneyOperaHouseprojectwent16timesoverbudgetandtook4timesaslongtofinishashadbeenoriginallyplanned.However,thefinalimpactofthecompletedprojectwassobigthatnoonerememberstheoriginalmissedgoals.Oddlyenoughtheprojectwasabigsuccessforthepeopleinvolvedandatthesametimeabigfailurefromtheprojectmanagementperspective.ThisargumentisalsosupportedbyThomasandFernandez[2008,p.733]whocontendthatwhileaprojectmaygooverbudgetandschedule[anddeemedafailure]itssuccessmaybemeasuredbytheresponsetotheactualuseoftheprojectovertime.
Ontheotherhand,theMillenniumDomeinLondonwasanexampleofaprojectthatwascompletedontimeandonbudget,butintheeyesoftheBritishpeoplewasconsideredafailurebecauseitdidn’tdelivertheaweandglamourthatitwassupposedtogenerate.Inthesamewaythatqualityrequiresbothconformancetothespecificationsandfitnessforuse,projectsuccessrequiresacombinationofproductsuccess[service,result,oroutcome]andprojectmanagementsuccess[Duncan,2004].
Thedifferencebetweencriteriaandfactorsisfuzzyformanypeople.TheCambridgeAdvancedLearner'sDictionarydescribesacriterionas"astandardbywhichyoujudge,decideaboutordealwithsomething"whileafactorisexplainedas"afactorsituationwhichinfluencestheresultofsomething".Thesuccessorfailureofaprojectcanbejudgeddifferentlybypeoplebasedontheirpurposesandcriteria.Itisclearnowthatcriticalfactorscanleadtoaseriesofeventswhichultimatelymeettheoverallsuccesscriteriaoftheproject,sotheyshouldn’tbeusedassynonymousterms.
KateDavis[2013],RogerAtkinson[1999],andFarzanaMir&AshlyPinnington[2013],provideotherinsightsintothistopicandsuggestmanyothercriteriaforsuccess.
Thisassignmentrequiresyoufirstlytoidentifyarealworldcase:eitherasuccessfulIT projectorafailedIT project,andthenbasedonthecriteriayouidentified[fromtheliterature]explainwhytheprojecteithersucceededorfailed.TherearemanyreferencesonthethemeofITprojectsuccessorfailure,andhenceyouwillneedtodosomeresearchtosetupyourcriteria.Thefollowingreferenceswillhelpyoustarttheprocess.
Youcanselectacasefromsecondarydataavailableinthepublicdomainorfromwithinyourownorganisation.Thereportshouldincludethefollowinginformation:
· Backgroundofthecompanyandtheprojectcasewhichyouhaveselected.
· Discussionofstandardcriteria,suchasthoseemerginginthereferencesection.
· Identificationandjustificationofthecriteriayouthinkappropriate.
· Analysisofthecasebasedonthecriteriachosen.
· Presentationofappropriateconclusions.
· Provisionofsuggestionsorrecommendationsintheeventthattheprojectshouldbere-runinthefuture.
References
Atkinson,R1999,ProjectManagement:cost,timeandquality,twobestguessesandaphenomenon,itstimetoacceptothersuccesscriteria.InternationalJournalofProjectManagement,vol.17,no.6,pp.337-342.
Berntsson-Svensson,RandAurum,A2006,‘Successfulsoftwareprojectandproducts:Anempiricalinvestigation,InternationalSymposiumonEmpiricalSoftwareEngineering’,Proceedings:2006ACM/IEEEinternationalsymposiumonEmpiricalsoftwareengineering,ACM/IEEEInternationalSymposium,RiodeJaneiro,Brazil,pp.144-153.
Christensen,CMandOverdorf,M2000,‘MeetingtheChallengeofDisruptiveChange’,HarvardBusinessReview,March-April,pp.66-76.
Chua,AYK2009,‘ExhumingITProjectsfromtheirGraves:Ananalysisofeightfailurecasesandtheirriskfactors’,JournalofComputerInformationSystems,vol.49,no.3,pp.22-30
Cleland,DIandIreland,LR2004,Projectmanager'sportablehandbook,2ndedn,McGraw-Hill,NewYork.Coronado,RBandAntony,J2002,‘Criticalsuccessfactorsforthesuccessfulimplementationofsixsigmaprojectsinorganisations’,TheTQMMagazine,vol.14no.2,pp.92–99.
Cooke-Davies,T2002,‘The‘real’successfactorsonprojects’,InternationalJournalofProjectManagement,vol.20,pp.185-190
Davis,K2013,DifferentStakeholderGroupsAndTheirPerceptionsOfProjectSuccess,InternationalJournalofProjectManagement,accepted5thJunecurrentlyinpress,JPMA-01512,pp.1-13.
Devos,J,Landeghem,HVandDeschoolmeester,D2008,‘OutsourcedInformationSystemsFailuresinSMEs:aMultipleCaseStudy’,ElectronicJournalInformationSystemsEvaluation,vol.11,No.2,pp.73-82
Duncan,WR2004,‘DefiningandMeasuringProjectSuccess’,ProjectManagementPartners,viewed1May2013,http://www.pmpartners.com/resources/defmeas_success.html
Fowler,J,Horan,P,andCope,C2007,‘Howan“Imperative”ISDevelopmentwasSavedfromaFailingCourseofAction–ACaseStudy’,IssuesinInformingScienceandInformationTechnology[IISIT],vol.4,pp.395-406
Lim,CSandMohamed,MZ1999,‘Criteriaofprojectsuccess:anexploratoryre-examination’,InternationalJournalofProjectManagement,vol.17,no.4,pp.243-248,
Marchewka,JT2012,‘Informationtechnologyprojectmanagement:providingmeasurableorganizationalvalue’,4thedn,JohnWiley&Sons,Danvers,MA.[Chapter1,pp5-13TheStateofITProjectManagement].
Mir,FAandPinnington,AH2013,ExploringtheValueofProjectManagement:LinkingProjectManagementPerformanceandProjectSuccess,InternationalJournalofProjectManagement,accepted14thMaycurrentlyinpress,JPMA-01545,pp.1-16.
Natovich,J2003,‘VendorRelatedRisksinITDevelopment:AChronologyofanOutsourcedProjectFailure’,TechnologyAnalysis&StrategicManagement,vol.15,no.4,pp.409-419.
Schwalbe,K2014.InformationTechnologyProjectManagement,7thEdition,ThomsonCengageLearning.Boston,USA.
Thomas,GandFernandez,W2008,SuccessinITProjects:AMatterofDefinition,InternationalJournalofProjectManagement,vol.26pp.733-742
Thomsett,R2002,Radicalprojectmanagement,PrenticeHall,UpperSaddleRiver,NJ.
Yeo,KT2002,‘Criticalfailurefactorsininformationsystemprojects’,InternationalJournalofProjectManagement,vol.20,no.3,pp.241-246.
Notethatthelistofreferencesisbynomeansexhaustive.Itisexpectedthatyouwilldoyourownwiderresearchandfindsuitablereferencesforyourreport.
INF30029–InformationTechnologyProjectManagement代写
AssessmentDeliverables[thetasks]
Assuggestedabovethisassignmentrequiresyoufirstlytoidentifyacase:eitherasuccessfulprojectorafailedproject,andthenbasedonthecriteriayouidentifiedexplainwhytheprojecteithersucceededorfailed.TherearemanyreferencesonthethemeofITprojectsuccessorfailure,andhenceyouwillneedtodosomeresearchtosetupyourcriteria.
YourreportistobetypewrittenasaWord.doc,inEnglish,andprintedonA4pages.Thepapershouldbewritteninclear,plainlanguage,sothatnon-expertuserscaneasilyunderstandit.Thereportmustbeproperlyconstructed,itshouldcontainallthenecessarypartsthatareportisrequiredtohave.Includeallrelevantdocumentsandsupportmaterials[ifrequired]inanappendix.AllsourcesquotedinyourreportshouldbecorrectlyreferencedandincludedinaReferenceorBibliographyorboth.SwinburneUniversityhasadoptedthe“HarvardReferencingSystem”forallreports.Itisthereforeexpectedthatyouwillalsousethisreferencesysteminyourfinalreport.
Wordlimitof2000to2500.[notincludingthecasestudy(ifprovided), appendix, front page(s), references and TOC]
Onthefrontpagesofallassessmentssubmittedyoumustinclude:
· FullnameandstudentID
· Unitcode,assessmentnumber,duedateand%weighting
· Assessmentnameandadescriptivetitleofyourchosentopic
· Signeddeclarationaswordedbelow:
· Iholdacopyofthisassignmentthatcanbeproducediftheoriginalislost/damaged.Tothebestofmybelief,nopartofthisassignmenthasbeencopiedfromanyotherstudent’sworkorfromanyothersourceexceptwheredueacknowledgementismadeinthetext.Noparthasbeenwrittenforme/usbyanyotherperson,exceptwheresuchcollaborationhasbeenauthorisedbythelecturerconcerned.
· Signatureanddate.
Assessmentswithoutthisinformationonthecoverwillnotbemarked
Assessmentsshouldbesubmittedinaword.docxorword.docONLY.Anyotherfilesrequiredshouldbeimbeddedintotheworddocumentorattachedtotheappendix.Submitonefileonly.DoNOTsubmitPDFfilesorthelikeasthesewillnotbeacceptedforassessment.SubmitthereportviaBlackboardINF30029unitwebsiteonly,assistancecanbeobtainedfromtheADSHelp[03]92145295.
DonotsubmitanyassessmentsbyeMailtothetutororconvenor.AssessmentProcedures
Thisassessmentproceduredescribestheprocessfollowedbyyourtutorandconvenorinarrivingatagradeallocationforthisassignment.Theprocedureisasfollows:
Gradingofworkisundertakenbythegroup’stutorinthefirstinstance,followedbyverificationproceduresdesignedtoachieveuniformityofstandardsintheawardingofgrades.
Warnings!
1. Itisexpectedthatyourreportbeofacceptablecontentandstructureasthisisafinalyearundergraduateunit.Aclearlyunderstandthesubmissionrequirementsisessential.
2. Youwillnotpassifyoudonotcomplywiththeassessmenttaskrequirements.
3. Theworkyousubmitmustbeyourworkonly.ItmustbeYOURworkonlyandnobodyelse’s.
4. YouMUSTsubmitthereportbyusingtheBlackboard.AssistancecanbeobtainedfromADSHelp[03]92145295.
5. Don’tforgettokeepabackup.Ifyourassessmenttaskgoesastray,whetheryourfaultorours,youwillberequiredtore-produceit.Lackofback-upwillnotmeetwithanysympathywhatsoever!
6. Late submissionof assignmentsmayresult in a lowergradefor theassessment task in termsofthe Swinburneassessmentguidelinesassuggestedintheunitoutline.
SampleGradeDescriptions
Thegrade descriptionsrepresentfeaturestypicallyto befound inworkateach grade level;they do notattemptto matchordescribepreciselytheworkofanyindividualstudent.
HD-Demonstratedaclearunderstandingoftheissuesrelevanttotheassignmenttasks,andtheirwiderimplications,inasubstantiatedviewthatwasorganisedandcohesive.Demonstratedaveryhighlevelofscholarship,andusedfluentandpersuasivelanguagewithassuranceandprecision,toachieveahighlyeffectivecommunicationwiththereader.
D-Demonstrated understandingof thecomplexities oftheassignmentrelevanttothe tasks.Achieved effectiveselectionandorderingofideas.Demonstratedahighlevelofscholarship,presentedviewsonthetaskswithconfidence,andusingfluentandpersuasivelanguage.
C-Identifiedallmajoraspectsoftheassignment.Demonstratedanadequatelevelofscholarship,andachievedacoherentorderingofideasandexpressedaviewinclearandaccuratelanguage.
P-Identifiedmostmajoraspectsoftheassignment.Demonstratedsomeevidenceofscholarship,andpresentedsomeideasrelevanttothetasks.Demonstratedadequateorganisationandlanguagecontrol.
Typicalmarkingandgradingforthisassessmenttaskappearsonthenextpage.
SwinburneUniversityofTechnology
FacultyofBusinessandLaw
INF30029–InformationTechnologyProjectManagement
AssignmentTwo (Evaluation of a Real World Project) MarkingGuide
StudentName: Student#:
Submission Requirements: |
Possible Mark |
Mark
Obtained |
Comments |
Does the submission contain a word processed paper? Is it presented correctly? Does the
Word processed report contain the appropriate structure required. ES, TOC, Headers/Footers, Appendix? |
10 |
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Is the report written in an appropriate academic style, in fluent and persuasive language with assurance and precision? |
10 |
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Are all sources referenced correctly and listed approximately both in the body of the report and reference section? |
10 |
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Report:
Doesthesubmittedreportintroduceideasandconceptsclearly?Doesthereportdemonstratedunderstandingofthereasonsfortheproject’ssuccessorfailure? |
15 |
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Hastheauthorprovidedenoughresearchtosupporttheideaspresented.Isthereaclearindicationofacademicrigourandresearch? |
15 |
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Hastheauthorprovidedevidenceofcriteriaforthesuccessorfailureofaproject?Arethesecriteriawell presentedandargued? |
15 |
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Howwelldotheprovidedreferences/literaturereviewsupportthemanyargumentspresentedinthereport? |
10 |
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Howwellhasthecasebeendiscussedagainstthosecriteria? |
15 |
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Istheconclusionconciseandclearanddoesitdrawtheargumentsthroughoutthereporttogether? |
10 |
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Doesthereportcontainanyinnovativeorappropriatesuggestionsforimprovement? |
10 |
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OtherComments:
TotalMarkObtained: |
120 |
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SubTotal:
SubTotalforthisassessmenttaskistheTotalMarkObtainedx0.2083 |
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LateSubmission:
LateSubmissionincursa10%penaltyforeverydaythetaskislate.[2.5markseachday] |
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FINALMARK:
TheFinalMarkforthisassessmenttaskistheSubTotal–LateSubmission |
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INF30029–InformationTechnologyProjectManagement代写
Name/Signature ofMarker: Date: