代写 RMIT INTE2397 Knowledge Management

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代写 RMIT INTE2397 Knowledge Management

INTE2397

Knowledge Management

Assessment Task 2: KM Strategy

Semester 1 2016

Due Date(s):

Part A: 18 th April at 23:59

and

Part B: 30 th May at 23:59

Mark Allocation: 50% of total mark

INTE2397 Knowledge Management 2016-1

Created By: Associate Professor Vanessa Cooper Page 2 of 7

Assessment Task 2: Knowledge Management (KM) Strategy

(50%)

Aims

The aim of Assessment Task 2 is to enable you to demonstrate that you have a broad

understanding of the theory and practice of knowledge management. This assessment

task will provide you with an opportunity to take the theoretical concepts covered

during the course and consider how these might be applied in a practical

organisational setting. Specifically, Assessment Task 2 requires you to develop a KM

strategy for an organisation. In order to increase your motivation and interest in

completing this assessment task, you are encouraged to select an organisation and

industry of interest to you.

The course learning outcomes (CLO) addressed in this assessment task are:

 CLO1: Analyse and explain the developments in the ‘new economy’ and in

particular the place and nature of knowledge in such developments

 CLO2: Demonstrate a broad, critical and practical understanding of knowledge

management theories and practices in the real world.

 CLO3: Investigate the linkages between management and knowledge management

and in particular of those between knowledge management and strategic and

human resources management

 CLO4: Examine the various human, organisational and technological components

that together combine to produce knowledge management

 CLO5: Explore the role and place of information and communications

technologies in the practice of knowledge management

 CLO6: Develop a knowledge management strategy for an organisation

General guidelines

It is envisaged that this assessment task will result in the development of a

professional KM strategy. The strategy should draw upon the material studied in each

of the ten topics covered during the semester – of course depending on the

organisation selected, the emphasis on each topic is likely to vary.

You should ensure that you are able to acquire a sufficient understanding of your

chosen organisation in order to enable a meaningful KM strategy to be developed.

Such understanding might be sought from secondary sources such as case studies in

textbooks, or information provided by corporate websites. With the permission of

appropriate personnel at the selected organisation, you may also elect to conduct

interviews or surveys with key employees – a process which one would expect to

occur in developing such a strategy in a commercial situation.

The assessment task will be submitted in two (2) parts:

 Part A: KM Strategy (Draft) (20%)

 Part B: KM Strategy (Final) (30%)

Part A: KM Strategy (Draft) (20%)

The purpose of the draft submission is to ensure that you obtain useful feedback prior

to submission of the final KM strategy.

INTE2397 Knowledge Management 2016-1

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At a minimum you will be required to submit:

 A “skeleton” of the proposed structure of the report

 Completed sections comprising:

o Background to the organisation including its objectives, structure and

other relevant contextual information

o Overview of the approach and methods that will be used in developing

the KM strategy

 An initial attempt at conducting a strategic and knowledge gap analysis for the

organisation

 An initial list of the types of recommendations that might be made to the

organisation

 References

 Appendices

Given the word limit for the final KM strategy is a maximum of three thousand

(3000) words (excluding references but including any appendices), your draft

submission should be less than this.

You should submit your assignment, along with a completed assignment coversheet,

to MyRMITStudies via the link provided in the Assessment 2 folder. Your

assignment will be automatically submitted to the “turn-it-in” plagiarism detection

software when you submit the assignment through MyRMITStudies.

Upon receipt of feedback for Part A of the assessment task, you are welcome to make

an appointment with your lecturer in order to discuss any difficulties with the

assignment that you might have.

Part B: KM Strategy (Final) (30%)

The final KM strategy should be a maximum of three thousand (3000) words

(excluding references but including any figures, tables and appendices). Learning to

communicate comprehensive information in a concise manner is an important skill

and therefore penalties will be applied for exceeding this word limit. Such penalties

might include either a reduction in the marks awarded, or alternatively, that only the

first 3000 words will be marked.

The following list is designed to provide general guidance as to the structure of the

knowledge management strategy. However, this list is a suggestion only and by no

means should limit your creativity when constructing your own strategy:

 Executive summary

 Background to the organisation

o Organisational objectives, structure and other relevant contextual

information

 Overview of approach and methods used in developing the KM strategy

 Analysis: Strategic Gap Analysis/Knowledge Gap Analysis

o Where the organisation wants to be

 Cultural Infrastructure

 Operational Infrastructure

 Technological Infrastructure

o Where the organisation is now

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 Cultural Infrastructure

 Operational Infrastructure

 Technological Infrastructure

o Summary of Strategic/Knowledge Gaps

 KM Roadmap

o Recommendations (to address Strategic/Knowledge Gaps)

 Cultural Infrastructure

 Operational Infrastructure

 Technological Infrastructure

 Closing Statement

 References

 Appendices

Marking guidelines

The marking criteria will consider: your understanding of the relevant knowledge

management theories, concepts and issues covered in the weekly topics throughout

the semester, and your ability to think about the practical implications of these

theories and issues in practical organisational settings.

Specific marking criteria for Part A KM Strategy (Draft) will consider the extent to

which you have applied the relevant theories, concepts and issues for knowledge

management within the first six (6) topics of the course to the context of the case

organisation.

Specific marking criteria for Part B KM Strategy (Final) will consider (i) the quality

of the analysis conducted of the current state of the organisation and its current

knowledge management initiatives and (ii) the quality of the recommendations you

make for the organisation’s future knowledge management initiatives.

See also the “Program Learning Outcomes”, “Australian Computer Society Core Body

of Knowledge (CBOK)” and “Seoul Accord” sections in this document for further

information regarding the objectives of this assessment task and thus associated

marking criteria.

Requirements for submission of assessment tasks

All assessment tasks should be submitted by the due date. The written component for

Part A of this assessment task should be submitted at or before 23:59 on Monday 18 th

April whereas Part B of this assessment task should be submitted at or before 23:59

on Monday 30 th May.

Both Part A and Part B should be submitted through MyRMITStudies along with a

completed assignment coversheet. Your assignment will be automatically submitted

to the “turn-it-in” plagiarism detection software when you submit the assignment

through MyRMITStudies.

Late work is not normally accepted. Late submissions will be penalised 10% per day

(or part day). Work will not be marked if received more than seven (7) days late and

will receive zero (0) marks. If you think you might have a problem meeting an

assignment deadline, raise it with the course coordinator as soon as possible.

INTE2397 Knowledge Management 2016-1

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In cases of exceptional and genuine hardship (this excludes inconvenience, poor

planning, or pressure of work), limited extensions of up to seven (7) days may be

granted by the lecturer. Applications for extension must be made using an

“application for extension of time” form and should be accompanied with supporting

documentation (e.g. medical certificate). The form is available from:

http://www.rmit.edu.au/browse;ID=ls0ydfokry9rz.

Academic integrity - university plagiarism statement

Plagiarism: The presentation of the work, idea or creation of another person as though it

is your own. It is a form of cheating and is a very serious academic offence that may

lead to expulsion from the University. Plagiarised material can be drawn from, and

presented in, written, graphic and visual form, including electronic data, and oral

presentations. Plagiarism occurs when the origin of the material used is not

appropriately cited. Examples of plagiarism include:

• Copying sentences or paragraphs word-for-word from one or more sources, whether

published or unpublished, which could include but is not limited to books, journals,

reports, theses, websites, conference papers, course notes, etc. without proper

citation;

• Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;

• Piecing together text from one or more sources and adding only linking sentences;

• Copying or submitting whole or parts of computer files without acknowledging their

source;

• Copying designs or works of art and submitting them as your original work;

• Copying a whole or any part of another student's work;

• Submitting work as your own that someone else has done for you; and

• Enabling plagiarism: the act of assisting or allowing another person to plagiarise or

to copy your own work.

Advice and activities are available to help you cite and quote your sources correctly,

and avoid plagiarism, see for example:

http://www.rmit.edu.au/browse;ID=8rwjnkcmfoeez.

Further information on academic integrity can be found at:

http://www.rmit.edu.au/academicintegrity.

Use of plagiarism detection software

This communication is to inform you that the software Turnitin (see www.turnitin.com)

may be used on assessments in your program. Note you must complete and sign a copy

of the RMIT coversheet and submit with your assessment which can be obtained from:

http://www.rmit.edu.au/browse;ID=ls0ydfokry9rz.

Special consideration

You may apply for Special Consideration if you believe that your academic

performance has been severely affected by illness or other serious cause outside your

control. This is done by submitting a Special Consideration form with documentary

evidence at the Student Hub no later than 48 hours after the due date or scheduled

assessment. Students will be notified via their student email account of the outcome of

the application, which, if approved, can include alternative assessment or an extension

of time.

代写 RMIT INTE2397 Knowledge Management

INTE2397 Knowledge Management 2016-1

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The RMIT Special Consideration in Assessment policy is found at:

http://www.rmit.edu.au/browse;ID=7usdbki1fjf31.

Further advice on Special Consideration can be found at:

http://www.rmit.edu.au/browse;ID=g43abm17hc9w.

Return of assessment tasks

Marked assignments will be returned in two parts. Results and feedback for Part A of

the assessment will be returned in class and via the Grade Centre on MyRMITStudies.

You can normally expect your assignment to be returned within two to three weeks of

submission with written feedback. Results and feedback for Part B of the assessment

task will be finalised during the School of Business Information Technology and

Logistics’ moderation process. Consequently results and associated feedback for this

assessment task will be provided after the release of official course results by RMIT

University. A date and time that you can collect your marked assignment from the

lecturer will be announced via the MyRMITStudies site, alternatively, you can provide

a self-addressed stamped envelope and your assignment and written feedback will be

posted to you.

Program learning outcomes

The Master of Business Information Technology (MBIT) allows you to develop both

generic business and specific business information systems capabilities through

experiential learning to meet current and future expectations of employers. By applying

real and relevant knowledge, the program is aimed at developing you as a highly

skilled, “well-rounded” ICT professional. The core program learning outcomes (PLO)

of the MBIT addressed in this course include:

 PLO1: Create successful business solutions for an innovative and global enterprise

 PLO2: Critically analyse problem/opportunity situations and develop global robust

information systems using a range of tools and techniques to add value to the

business

 PLO3: Develop secure, flexible, information and communication architectures that

accommodate the uncertainty of business decision-making and changing needs of

the global business

 PLO4: Undertake project management initiatives and research concerning

information technology applications in diverse business environments.

 PLO6: Demonstrate a broad, critical and practical understanding of contemporary

issues and practices in business.

 PLO8: Apply research principles and methods to design innovative options and

solutions for, and make reasoned judgements about, problems and issues in

contemporary business practice.

For further details about the program learning outcomes please refer to the program

guide.

Australian Computer Society Core Body of Knowledge (CBOK)

The ACS expects graduates of accredited courses to be well versed in a range of

knowledge and skills. To this end this assessment task seeks to have you address

relevant knowledge drawn from the CBOK at the following levels of Bloom’s

Taxonomy:

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CBOK Detailed Capability Bloom’s Level

ICT Problem

Solving (PS)

 Problem solving using modelling and

abstraction (PS01)

3 – Applying

Professional

Knowledge (PK)

 Interpersonal communication (PK04)

 Societal and environmental issues/legal

issues/privacy/regulatory compliance (PK05)

3 – Applying

2 – Understanding

Technology

Resources (TR)

 Data and information management (TR02) 4 – Analysing

Outcomes

Management (OM)

 IT Governance (OM01)

 Change Management (OM03)

6 – Creating

Other aspects of the CBOK may be touched on in less depth. Further details of the

CBOK can be found at www.acs.org.au.

Seoul Accord

The School of Business IT and Logistics embraces the intent of The Seoul Accord.

Across the world, accrediting bodies that endorse graduate qualifications if ICT are

increasingly adopting The Seoul Accord. You need to be mindful that satisfying the

spirit of The Seoul Accord involves an intellectual stretch. This is apparent in the

following account of The Seoul Accord, which is quite specific about indicating what is

expected from a graduate. It requires that graduates have knowledge and skills

appropriate to solving complex problems. An aim of INTE2397 is to assist you deal

with such situations. More about The Seoul Accord can be found at:

http://www.abeek.or.kr/accord/contents.jsp

代写 RMIT INTE2397 Knowledge Management