代写 Organisational Dialogue: Theory & Practice
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代写 Organisational Dialogue: Theory & Practice
§Organisational Dialogue: Theory & Practice
Week 4 Intercultural communication
§Dr. Helena Heizmann
§University of Technology
§School of Business
§Management Discipline Group
§Effective intercultural communication: What skills and mindsets are needed?
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Write down your top five list…
§Intercultural communication competence
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§ Our perception is limited…
§ What is culture?
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§ What is culture?
§ Cultural values and orientations
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§ Individualism and collectivism
§ Power distance
§Time to reflect
§What would be considered as ideal leadership communication in a country with a high power distance index (PDI) vs. a country with a low PDI?
§What does this mean for the leadership of a multi-cultural team?
§ Low context & High Context Cultures
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§ Time orientation
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§Full circle…
§ Discussion
§In your groups - reflect on the range of cultural factors we have discussed…
§What cross-cultural differences can you identify in your groups?
§How specifically do they play out?
Þ How can you apply this knowledge to collaborate more effectively?
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代写 Organisational Dialogue: Theory & Practice
§References and Further Reading
§Gudykunst, W.B. & Kim, Y.Y. 2003, Communicating with Strangers: An Approach to Intercultural Communication, 4th edn, McGraw Hill, New York.
§Hall, E. 1976, Beyond Culture, Anchor Press, Garden City.
§Hall, E.T. 1959, Silent Language, Doubleday, Garden City.
§Hall, S. & du Gay, P. 1996, Questions of Cultural Identity, Sage, Thousand Oaks.
§Hannerz, U. 1992, Cultural Complexity: Studies of the Social Organization of Meaning, Columbia University Press, New York.
§Hannerz, U. 1996, Transnational Connections: Cultures, People, Places, Routledge, London.
§Hofstede, G. 1980, Culture's Consequences: International Differences in Work Related Values, Sage, Beverly Hills.
§Hofstede, G. 1991, Cultures and Organizations: Software of the Mind, McGraw-Hill, London.
§Lusting, M.W. & Koester, J. 2006, Intercultural Communication Competence. Interpersonal Communication Across Cultures, McGraw Hill, New York.
§Rogers, E. & Steinfatt, T.M. 1999, Intercultural Communication, Waveland, Prospect Heights.
§Sackmann, S. (ed.) 1997, Cultural Complexity in Organizations. Inherent Contrasts and Contradictions, Sage, Thousand Oaks.
§Samovar, L.A. & Porter, R.E. 1991, Communication between Cultures, Wadsworth, Belmont.
§Triandis, H. 1994, Culture and Social Behavior, McGraw-Hill, New York.
§Triandis, H. 1995, Individualism and Collectivism, Westview, Boulder.
§Trompenaars, F. 1993, Riding the Waves of Culture. Understanding Cultural Diversity in Business, Economist Books, London.
代写 Organisational Dialogue: Theory & Practice