Project: Managing recruitment 代写
Part B – Project: Managing recruitment, selection and induction processes at BizOps Enterprises
| Purpose | You will demonstrate your skills and knowledge by completing a scenario-based project. | ||||||||||||
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You receive an email from Sayo Yoshida, Managing director: Human Resources. Subject: Recruitment, selection and induction processes Hello, Over last few weeks, it has been brought to my attention that you have shown a keen interest in human resources and related processes. Consequently, I would like you to make a contribution to the organisation’s recruitment, selection and induction processes by writing a report. We have a number of vacancies that need filling and I would like you to draft a position description and job vacancy advertisement for each of these positions. You will also need to create a brief induction that will welcome the new employees and meet the new objectives of BizOps Enterprises. To assist you, please refer to the BizOps recruitment overview and my voice message, both provided below. Please also refer to the ‘Instructions to the candidate’ section that follows for details of the tasks I would like you to complete. Regards, Sayo Yoshida Managing Director: Human Resources Voice message from Sayo Yoshida Hi, It’s Sayo here. I hope you received my email and have accessed the templates and other documents you need to undertake this task. The other reason for my call is to clarify what should be included in your report. Please make sure that you address any changes in the current recruitment and selection policy, that you indicate the media vehicle you will use to advertise for the positions, that you have drafted a full job description for each position, and have documented an induction process outlining and addressing the positions advertised. Thank you! Good luck! BizOps Enterprises recruitment overview BizOps currently has 150 stores Australia-wide, seven warehouse facilities and a head office. Due to recent growth in online store traffic and an increased need for IT personnel, BizOps is currently recruiting for the following positions: § One full-time administrator § Three casual customer service staff § Four part-time IT team leaders Presently there are a number of workforce issues that require the management of current BizOps recruitment, selection and induction processes. The main recruitment issues are as follows: § There is new legislation relating to the hiring of staff from overseas, which stipulates that staff must be offered full-time placements and have a two-year contract. § World industry report findings indicate that a large number of new overseas recruits entering the Australian workforce speak very little English. § At BizOps, 59% of job applicants do not receive feedback. §
§ Current advertising media vehicles have not provided sufficient candidates for advertised positions. §
§ 23% of new staff inducted into BizOps Enterprises have religious and/or cultural needs that must be supported in their workplace. § An analysis of last month’s induction identified five candidates as being unable to complete their enrolment; therefore, they did not complete the induction process. § 86% of previous job vacancy applicants indicated at the interview that they were only available two days a week due to other professional commitments. Job Share Possibility Create Policy § 38% of job applicants over the past year were single mothers with young children. Flexible working hours Create Policy § The current shortlisting process does not allow adequate time to process applications. 27% of job applications are not processed due to these time constraints.Look at the current policy to see if there is a time allocation and recommend a change to policy & procedure to the optimum time § 23% of new staff do not complete the three-month trial period nor return PPC/PPE provided to them at induction. As a result, the cost of supplying PPE/PPC has increased by 17% in the past six months. Create an induction/exit process sign off sheet which corresponds to pays etc |
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| Instructions to the candidate |
You will need to access the following BizOps Enterprises templates, policies and procedures: § Organisational operational plan § Inductee evaluation template § Induction plan template § Position description role template § Recruitment policy § Redundancy policy § Anti-discrimination diversity policy § WHS policy § Equal opportunities policy § Recruitment and selection policy and procedure See the ‘Resources required’ section for how to access these documents. Read the information you have been given. Prepare a report using word-processing software regarding new recruitment, selection and induction processes that will enable BizOps Enterprises to address its current recruitment needs. Ensure that you demonstrate clear writing skills by selecting appropriate conventions and expressing precise meaning relevant to context and audience. Complete the following tasks in your report. 1.
2. Develop a new policy and procedures framework for recruitment, selection and induction. 3.
4. Explain how you will provide recruitment, selection and induction policies and procedures and supporting documents. 5.
6. Explain the importance of adhering to existing relevant organisational policies and procedures. 7.
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9. How will you determine future human resource needs in collaboration with relevant managers and sections, and identify the need for recruitment? Operations Plan – Staff /Costs per items = $$ 10.
11. What analytical outcomes or decisions did you identify to improve recruitment opportunities? 12.
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15. Explain how you will plan and implement tasks required to deliver timely outcomes when negotiating key recruitment and induction aspects with others. Eg Gantt Chart, Worlds best Practice for Recurring times . Place in Draft policy and procedures 16. Explain how you will undertake the applicant selection process and what processes will be used to advise job applicants appropriately. Part of Policy / Procedure 17. Explain how you will ensure that job offers and contracts of employment will be executed promptly, and new appointments will be provided with advice about salary, terms and conditions. Eg Checklist, Gantt Chart and part of the Policy and procedure. 18.
19. State how training and ongoing support for all persons engaged in staff induction will be implemented. Part of Policy / Procedure 20.
21. Describe the steps and methods that you will take to manage the induction process. Create a Check list of all the processes in the induction process
22. Indicate what refinements you would make to the recruitment and selection policy and procedures document to ensure it now meets new organisational objectives. Must Read the policies and procedures Draft Policy and Procedures and list the improvements The final documents you submit for assessment will be assessed using the project criteria provided. All project criteria outlined must be covered satisfactorily for Part B to be completed satisfactorily. You must complete the project unassisted by the assessor or other personnel, but may refer to reference material as needed. |
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| Resources required |
The following materials are required for this project to be completed: § Business technology, including a computer and internet access § BizOps Enterprises policies, procedures, forms and templates (these can be access by the following web links): - organisation-operational-plan.pdf http://chilp.it/86d764e - induction-evaluation-template.docx http://chilp.it/ed245d8 - induction-plan-template.docx http://chilp.it/099a9b5 - position-description-role-template.docx http://chilp.it/e4e60ac - recruitment-policy.pdf http://chilp.it/b07df72 - redundancy-policy.pdf http://chilp.it/762918e - anti-discrimination-diversity-policy.pdf http://chilp.it/33e7cdf - whs-policy.pdf http://chilp.it/efa3119 - equal-opportunities-policy.pdf http://chilp.it/a1441ac - recruitment-selection-policy-procedures.pdf http://chilp.it/5068b5f |
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| Assessment conditions |
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the workforce development – human resource development field of work and include access to: § an appropriate range of documentation and resources normally used in the workplace § relevant organisational policies and procedures § relevant legislation, regulations and codes of practice § business technology. Assessors must satisfy NVR/AQTF assessor requirements. |
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| Reasonable adjustment | If you are unable to undertake the project assessment as designed, a further scenario/project may be used as an alternative approach if negotiated with your assessor. |
| Candidate name: | |
| Project submitted: |
I have produced and provided the following: ð A word-processed report that incorporates responses to all tasks |
| Assessment declaration: |
I declare that no part of this project assessment has been completed from another person’s work, except where clearly noted on documents or work submitted. I declare that no part of this project assessment has been produced for me by another person. I understand that plagiarism is a serious offence that may lead to disciplinary action by my training organisation. |
| Candidate signature: | |
| Date: |
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The project meets the following requirements: |
Satisfactory | Unsatisfactory | |||
| P1 | Analysed strategic and operational plans and policies to identify relevant policies and objectives | ||||
| P2 | Developed or critically analysed a policy and procedures framework for recruitment, selection and induction | ||||
| P3 | Developed or updated organisational policies to meet organisational objectives | ||||
| P4 | Developed recruitment, selection and induction policies and procedures and supporting documents | ||||
| P5 | Reviewed options for technology to improve efficiency and effectiveness of recruitment and selection process | ||||
| P6 | Understood and adhered to relevant organisational policies and procedures | ||||
| P7 | Critically evaluated and applied content from a range of complex texts to determine legislative and business requirements | ||||
| P8 | Determined future human resource needs in collaboration with relevant managers and sections and identified the need for recruitment | ||||
| P9 | Ensured current position descriptors and person specifications for vacancies are used by managers | ||||
| P10 | Analysed outcomes of decisions to identify improvement opportunities | ||||
| P11 | Ensured advertising of vacant positions complies with organisational policy and legal requirements | ||||
| P12 | Utilised specialists where necessary | ||||
| P13 | Planned and implemented tasks required to deliver timely outcomes, negotiating some key aspects with others | ||||
| P14 | Selected and advised job applicants appropriately | ||||
| P15 | Ensured job offers and contracts of employment are executed promptly, and new appointments are provided with advice about salary, terms and conditions | ||||
| P16 | Provided access to training and ongoing support for all persons engaged in staff induction | ||||
| P17 | Oversaw management of probationary employees and provide them with feedback until their employment is confirmed or terminated | ||||
| P18 | Managed the induction process | ||||
| P19 | Demonstrated clear writing skills by selecting appropriate conventions and expressing precise meaning relevant to context and audience | ||||
| Feedback: | All project criteria must be satisfactorily demonstrated by the candidate. The project assessment has been confirmed: | ||||
| ð Satisfactory | ð Unsatisfactory | ||||
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Please include recommendations for future training in cases where the candidate has not satisfactorily achieved all criteria: |
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| Declaration: | I declare that this project assessment has been conducted as per the training organisation’s assessment procedures and the instructions provided for this assessment task and that I have provided appropriate feedback to the candidate. | ||||
| Assessor name: | Jason D Blundell | ||||
| Assessor signature: | |||||
| Date marked: | |||||
