澳洲Hospitality代写:消费者是餐馆成功的关键因素

The main aim of this essay is exploring the importance of guest recovery. The whole essay will be finished with moderate analysis and research support and organized in three sections---the introduction, analysis and conclusion.

Consumers are the crucial factor of a restaurant regardless of the restaurant is new or has operated for years. In order to maintain business of a restaurant, the compulsory work that the operator has to do is making suitable menu and restaurant environment for the target audience. In addition, with the development of the restaurant, it is indispensable for the restaurant owner to devise the types of food continually for meeting the increasing demand of consumers then he or she can acquire the success.

The reasons why the service recovery is meaningful for restaurants’ success are following. Firstly, fulfilling consumers’ need is the foundation of success. Secondly, being ready for service failure determine whether consumers would return. Thirdly, different service recoveries would influence consumers in different ways, then affect the success of restaurants.