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School of Hospitality and Tourism
Paper Study Guide
MGMT721 Leadership principles and practice
Semester 1, 2016
Page 1 of 11
Paper Coordinator / Lecturers
Dr Jill Poulston
Phone: 921 9999 ext 8488
Office: WH519
Dr Steve Cox
Phone: 921 9999 ext 8907
Office: WH316
Lexie Matheson
Phone: 921 9999 ext 8657
Office: WH428B
MGMT721 Leadership principles and practice
Level: 7
Credits: 15 points
Pre/Co-requisites: 45 points at level 6
Learning Hours: 150
Prescriptor
Students develop leadership abilities relevant to their personal growth to equip them for leadership
roles in service-oriented organisations such as those in the hospitality, culinary, tourism and events
areas.
Learning Outcomes
On successful completion of this paper, successful students should be able to:
1. Identify and apply appropriate theory and models of leadership.
2. Have developed self-awareness of personal attributes relevant to leadership.
3. Recognise leadership styles and approaches appropriate to personal and organisational
challenges.
4. Have analytical decision making abilities to achieve desired organisational outcomes.
5. Demonstrate positive leadership skills in practical exercises.
6. Recognise the ethical dimensions of leadership and know how to act ethically in their
leadership.
7. Comprehend multi-cultural leadership issues relevant to Maori, Pasifika and Asian cultures.
School of Hospitality and Tourism
Paper Study Guide
MGMT721 Leadership principles and practice
Semester 1, 2016
Page 2 of 11
Paper Requirements
To successfully complete this paper, the following conditions must be met:
• Obtain a final minimum mark of 50% overall in the paper;
• Submit all assessments. If any assessment is not handed in, a DNC grade will be awarded for
the paper. NOTE: As per the General Academic Regulations of AUT University, if you do not
submit a completed compulsory component, you may be withdrawn from the paper.
Reading
Recommended texts (free)
McPheat, S. (2010). Leadership skills. London, UK: MTD Training and bookboon.com
Simpson, S. (2012). The styles, models and philosophy of leadership. http://www.bookboon.com
These are free downloadable text books via http://www.bookboon.com
Supplementary reading
Supplementary readings are indicated for students who wish to extend their understanding of
specific topics and indicate literature that may be appropriate as a starting point for written
assignment work. These readings include (but are not limited to):
Balazs, K. (2002). Take one entrepreneur: The recipe for success of France’s great chefs. European
Management Journal, 20(3), 247-259.
Baldoni, J. (2015). Mindful leaders have MOXIE. Leader to Leader, 2015(75), 31-36.
doi:10.1002/ltl.20163
Bloisi, W., & Hoel, H. (2008). Abusive work practices and bullying among chefs: A review of the
literature. International Journal of Hospitality Management, 27(4), 649-656.
Brownell, J. (2010). Leadership in the service of hospitality. Cornell Hospitality Quarterly, 51(3),
363-378. doi:10.1177/1938965510368651
Butler, A. M., Kwantes, C. T., & Boglarsky, C. A. (2014). The effects of self-awareness on
perceptions of leadership effectiveness in the hospitality industry: A cross cultural
investigation. International Journal of Intercultural Relations, 40, 87-98.
doi:10.1016/j.ijintrel.2013.12.007
Carroll, C. (2012). Leadership lessons from a chef: Finding time to be great. Hoboken, NJ: Wiley.
Collinson, D. (2014). Dichotomies, dialectics and dilemmas: New directions for critical leadership
studies? Leadership, 10(1), 36-55. doi:10.1177/1742715013510807
Eagly, A. H., & Carli, L. L. (2007). Women and the labyrinth of leadership. Harvard Business Review,
85(9), 62.
Friesen, W. (2008). Developing high performance teams. Today, 31(5), 23.
George, R. T., & Hancer, M. (2005). Leader-member exchange quality: An empirical investigation in
restaurants. Journal of Human Resources in Hospitality & Tourism, 3(2), 85-99.
Goldblatt, J. (2008). Special events: Event leadership for a new world (Vol. 17). New York, NY: Wiley.
Goleman, D. (2006). Emotional intelligence: Why it can matter more than IQ. New York, NY:
Bantam.
School of Hospitality and Tourism
Paper Study Guide
MGMT721 Leadership principles and practice
Semester 1, 2016
Page 3 of 11
Jaszay, C. (2003). Company values and ethical leadership. Journal of Human Resources in
Hospitality and Tourism, 1(3), 1-5.
Kim, B. C. P., & George, R. T. (2005). The relationship between leader-member exchange (LMX) and
psychological empowerment: A quick casual restaurant employee correlation study. Journal
of Hospitality & Tourism Research, 29(4), 468-483. doi:10.1177/1096348005276498
Ling, Q., & Wang, C. (2009). The impact of servant leadership at all hierarchical levels on
employees' service quality in hotels and restaurants. Tourism Science, 5, 008.
Linski, C. (2014). Transitioning to participative management. Organization Development Journal,
32(3), 17-26. doi:10.5465/AME.2004.15268709
Lolli, J. C. (2013). Interpersonal communication skills and the young hospitality leader: Are they
prepared? International Journal of Hospitality Management, 32, 295-298.
doi:10.1016/j.ijhm.2012.02.010
McClleland, Z., Hodgson, I., & Rebelo, S. (2010, 5/7 May). Hospitality leadership and management.
Paper presented at the CHME Annual Research Conference, Horsley Towers, Surrey, UK.
Minett, D., Yaman, H. R., & Denizci, B. (2009). Leadership styles and ethical decision-making in
hospitality management. International Journal of Hospitality Management, 28(4), 486-493.
doi:10.1016/j.ijhm.2009.01.003
Nyberg, D., & Sveningsson, S. (2014). Paradoxes of authentic leadership: Leader identity struggles.
Leadership, 10(4), 437-455. doi:10.1177/1742715013504425
O'Gorman, K. D., & Gillespie, C. (2010). The mythological power of hospitality leaders? A
hermeneutical investigation of their reliance on storytelling. International Journal of
Contemporary Hospitality Management, 22(5), 659-680. doi:10.1108/09596111011053792
Orams, M. B. (2009). Blake: Leader. Leadership lessons from a great New Zealander. Auckland, New
Zealand: Random House.
Oshagbemi, T. (2004). Age influences on the leadership styles and behaviour of managers.
Employee Relations, 26(1/2), 14-29. doi:10.1108/01425450410506878
Petkovski, K. (2012). Required skills and leadership characteristics of a modern manager in tourism
and hospitality. UTMS Journal of Economics, 3(1), 91-96.
Qin, Q., Wen, B., Ling, Q., Zhou, S., & Tong, M. (2014). How and when the effect of ethical
leadership occurs? A multilevel analysis in the Chinese hospitality industry. International
Journal of Contemporary Hospitality Management, 26(6), 974.
Schein, E. H. (2010). Organizational culture and leadership (Vol. 2). Jossey-Bass.
Scheule, B., & Sneed, J. (2001). Teaching leadership in hospitality management programs: A model
for learning from leaders. Journal of Hospitality and Tourism Education, 13(2), 34-37.
Sethi, D. (2009). Mindful leadership. In Leader to Leader (35755465, pp. 7-11): John Wiley & Sons.
Retrieved from
http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=35755465&site=ehost-
live&scope=site.
Sharmer, C. O. (2008). Uncovering the blind spot of leadership. Leader to Leader, 52-59.
Sinclair, A. (2007). Leadership for the disillusioned. Crows Nest, NSW Australia: Allen and Unwin.
School of Hospitality and Tourism
Paper Study Guide
MGMT721 Leadership principles and practice
Semester 1, 2016
Page 4 of 11
Taneja, S., Sewell, S., & Pryor, M. G. (2012). High performance executive teams. American Journal of
Management, 12(2/3), 11-20.
Tang, G., Cai, Z., Liu, Z., Zhu, H., Yang, X., & Li, J. (2015). The Importance of ethical leadership in
employees’ value congruence and turnover. Cornell Hospitality Quarterly, 56(4), 397-410.
doi:10.1177/1938965514563159
Whitelaw, P., & Morda, R. (2004). Leadership in the hospitality industries: Do women and men
value different leadership styles? Griffith University. Proceedings of the 14th Annual
CAUTHE Conference, Gold Coast, Australia.
Wilkes, L., Cross, W., Jackson, D., & Daly, J. (2015). A repertoire of leadership attributes: An
international study of deans of nursing. Journal of Nursing Management, 23(3), 279-286.
doi:10.1111/jonm.12144
Zopiatis, A. (2010). Is it art or science? Chef's competencies for success. International Journal of
Hospitality Management, 29(3), 459-467.
Assessments
# Assessment type Due date Weighting Learning outcomes
1 Poster on A3 paper 13 th March,
midnight
25% 1, 3, 6 & 7
2 Written assignment: Research
proposal
10 th April,
midnight
40% 1, 2, 3, 4, 6 & 7
3 Written assignment: Reflective
report
5 th June,
midnight
35% 1, 2, 3, 4, 5, 6 & 7
Student Responsibilities:
Class times and places
These are shown on your personal timetable which is available from the ARION website.
https://arion.aut.ac.nz
Blackboard (previously referred to as AUTonline)
Resources are posted online and it is your responsibility to download the appropriate course
material and bring this to class. It is highly recommended that you prepare for each class and
tutorial by reading the material prior to class. There is learning material available on Blackboard so
please use this to enhance your study and assignments: https://autonline.aut.ac.nz/
Submitting your assignments
Follow the instructions on the assessment details carefully, including information on
Due date and time;
Submission instructions; and
Turnitin requirements
School of Hospitality and Tourism
Paper Study Guide
MGMT721 Leadership principles and practice
Semester 1, 2016
Page 5 of 11
It is your responsibility to know what method is required for this paper, detailed in the assessment
instructions. No responsibility will be taken by the lecturer or the School of Hospitality and
Tourism for assignments left under office doors or handed into administration offices.
Where to hand in the assignment will be specified under submission instructions.
Unless instructed otherwise by your lecturer, all written assignments are to be submitted to
Turnitin. If an assignment is not submitted to Turnitin, it will not be marked and you will receive a
DNC (Did Not Complete). Turnitin is software that determines if the work is your own and not
someone else’s work. Therefore, you are required to submit an electronic version of your
assignment through the link on Blackboard. Instructions for using Turnitin will be provided in class.
The submission title for Turnitin must be your STUDENT ID number. You will receive a confirmation
of your submission to your email address.
Late penalties:
If your assignment is handed in late it will incur a late penalty as specified in the School of
Hospitality and Tourism Programme Manuals. That is, 10% per day late for the first day and 5%
per day late thereafter to a maximum of a 40% penalty. This penalty is applied to the maximum
available mark for this assignment.
Non-submission within two weeks of due date
If an assignment is not submitted within 14 days of the due date, and no extension applied for, a
DNC grade will be given.
Grades
代写 MGMT721 Leadership principles and practice
In-course grades will be posted either in Grade Centre on Blackboard or Arion. Note that grades
posted on Blackboard or Arion are provisional only until after Exam Board at the end of each
semester. Final results will be sent through Arion Correspondence.
Refer to the Programme Manual for information on:
Referencing, Turnitin, plagiarism and late assessments
Special consideration for assessments
Extension dates for assignments
Examination Procedures
Reconsideration of Marks
Appeal for Paper results
School of Hospitality and Tourism
Paper Study Guide
MGMT721 Leadership principles and practice
Semester 1, 2016
Page 6 of 11
Weekly schedule – outline of content (subject to change)
Week Lecture /tutorial Reading /resources
Wk 1 (29 Feb – 4 March)
Introductions and expectations
What is leadership?
McPheat (2010), Ch 1
Simpson (2012), Ch 1
Tutorial: Conceptualising leadership
Wk 2 (7 March – 11 March)
Qualities and attributes of
honourable leaders
McPheat (2010), Chapter 2
Tutorial: Introduce ass 1.
Wk 3 (14 March – 18 March)
Knowing myself and others McPheat (2010), Chapter 4
Ass 1 due midnight 13th Tutorial:
Wk 4 (21 March – 24 March)
Models, theories and approaches to
leadership
McPheat (2010), Chapter 5
Simpson (2012), Chapters 3 & 4
Tutorial: Introduce ass 2.
Wk 5 (30 March – 1 April)
No lecture or tutorials (Easter)
Wk 6 (4 April – 8 April)
Human Behaviour, teams, and
organisational culture
McPheat (2010), Chapter 5
Simpson (2012), Chapters 3 & 4
Tutorial: Communication and
decision-making. Ass 1 handback
Lolli, J. C. (2013), McPheat (2010),
Chapter 7
Wk 7 (11 April – 15 April)
The role of ethics Jaszay, C. (2003), Simpson (2012),
Chapter 5
Ass 2 due midnight 10th Tutorial: Introduce ass 3 and solving
ethical dilemmas
MID SEMESTER BREAK (18 April – 29 April)
Wk 8 (2 May – 6 May)
Maori and Pasifika leadership
(Lecture and tutorial combined)
Wk 9 (9 May – 13 May) Resolving conflict
Tutorial: Conflict resolution
Wk 10 (16 May – 20 May) Challenging beliefs and assumptions
Tutorial: sorting fact from fiction
Ass 2 handback
Wk 11 (23 May – 27 May) Service and leadership Baldoni, J. (2015), Brownell, J.
(2010), Butler et al. (2014), Ling, Q.,
& Wang, C. (2009).
Tutorial: Quiet leadership
Wk 12 (30 May – 3 June) Convincing leadership skills Whitelaw, P., & Morda, R. (2004).
Ass 3 due 5 th June Tutorial:
WEEKS 13, 14 AND 15 – EXAM WEEKS
School of Hospitality and Tourism
Paper Study Guide
MGMT721 Leadership principles and practice
Semester 1, 2016
Page 7 of 11
Assessment details
Assessment 1: Digital poster
Due date and time: Written assignment due into Turnitin midnight Sunday 13 th March.
Submission instructions: Submit to Turnitin by the due time and date, and bring a printed
copy on A3 paper to the lecture the next day.
Turnitin instructions: Submit a soft copy through Turnitin (see instructions on how to do
this in the BIHM manual and on AUTonline).
Assessment brief: Poster of an honourable leader whom you admire (250 words)
Presentation
• The poster should be in A3 size and designed on the poster template in Word. Go to ‘file’, ‘new
from template’, and find ‘poster’ under publishing layout.
• Layout, visual attractiveness and ease of reading are important. Use 18 cpi font or larger.
• A very high standard of English writing is required – edit your work.
• Use photos, diagrams, illustrations and figures to enhance your presentation.
• Write between 200 and 300 words excluding headings and references – no more.
Overview
The poster is intended to clearly and attractively present a case study of a significant and
honourable leader whom you admire and respect. Preferably choose a leader from your own
culture or New Zealand, but this is not essential. Provide insights into the following:
Headings to use:
1. Rationale (what makes this leader honourable? why do you admire this leader?)
2. Context (characteristics and achievements)
3. Approach to leading (including what others say about the leader)
4. Strengths and weaknesses (of the leader)
5. Important lessons (you learned from investigating this leader)
6. References in APA 6th
School of Hospitality and Tourism
Paper Study Guide
MGMT721 Leadership principles and practice
Semester 1, 2016
Page 8 of 11
Poster marking schedule Marks
Rationale and lessons
• Reflective and insightful lessons learned section
• Leader selection justified and referenced
10
Context, approach, strengths and weaknesses
Context and approach explained and referenced 8
• Strengths and weaknesses overviewed and referenced
10
• Presentation
• Simple and clear layout, easy to read and view on A3 paper
• Correct use of English
• Use of graphics (figures, illustrations and/or diagrams)
3
References
• APA format, academic references (3 – 5)
2
TOTAL 25
Assessment 2: Research proposal for leadership project
Due date and time: Written assignment due into Turnitin midnight Sunday 10 th April.
Submission instructions: Submit to Turnitin by the due time and date and bring a printed
copy to the lecture the next day.
Turnitin instructions: Submit a soft copy through Turnitin (see instructions on how to do
this in the BIHM manual and on AUTonline).
Assessment brief:
Overview
The purpose of this assignment is to consider your own leadership potential, and how your
personality and skills can be used in a leadership role that you will work on during this semester.
Although you may lead a group of peers, it is likely that your group will look to you for advice
because they are less skilled or younger. You must have a specific aim for your group in this
exercise. For example:
• Improve attendance and/or performance in a sports team, church group etc.
• Improve customer feedback / morale in a work team you are responsible for
• Improve cohesion in a group by planning and executing a team event such as a weekend hike
or dinner party (also – have fun, learn about hiking etc)
• Serve the community by creating a roster to visit and care for a sick friend or relative
• Serve the community by developing a team of hospital volunteers.
Each team member must have a specific responsibility, and there should normally be four or more
people in the team, excluding yourself (exceptions might include a sport in which only three
people are involved).
Headings to use:
Personal profile (750 words)
For the personal profile you will need to research leadership models and styles and justify your
choice of style using research articles and textbooks. Include a 250-word statement about your
core beliefs and values (i.e. a sort of personal mission statement), and how this influences your
School of Hospitality and Tourism
Paper Study Guide
MGMT721 Leadership principles and practice
Semester 1, 2016
Page 9 of 11
approach to leadership. Describe your strengths, weaknesses, skills, character, ethical position
etc., and the effects of these on you as a leader.
Leadership exercise (250 words)
Describe the exercise, outlining the type of group it is, the skills your group will expect of you,
noting anticipated challenges and how you will address them. Clearly describe what the group
expects to achieve (i.e. its goals) during the time you will be leader.
Literature review (1250 words)
Critically review academic literature from six or more research articles that investigate problems
related to your exercise, including the leadership approach you will use. The purpose is to ensure
your plan will work, and your approach is research-based. For example, if you plan to take a group
to Rangitoto, consider the risks of outdoor pursuits (e.g. someone gets hurt, people wear the
wrong shoes, the trip is cancelled due to poor weather, the leader gets lost, someone in the group
persuades some to follow them on a different route etc.). If you cannot find anything specific to
your plan, find other relevant literature (e.g. leadership take-over, leadership loss of confidence,
loss of direction, group division etc.). Then summarise your findings making it clear what you
learned from the review and how it will be applied to your project.
Semester plan (250 words)
In this last section, outline how you will record your leadership activities so these can be written
up in the last assignment, the reflective report.
Research proposal marking schedule Marks
Personal profile (750 words)
• Approach justified from literature
• Influence of personality and character on approach overviewed
5
5
Leadership exercise (250 words)
Context and exercise clearly described
Expected goals explained
2
1
• Literature review (1250 words)
• Literature on selected approach critically reviewed
• Risk analysis thorough
• Summary overviews what was learnt and will be applied
10
5
5
Semester plan (250 words)
Plan for the semester clearly outlined
2
Presentation, referencing and integrity
• APA format, academic references (6 - 10)
• Correct English used, idioms avoided
• Work is original, and not copied (marks will be deducted for copying)
5
TOTAL 40
School of Hospitality and Tourism
Paper Study Guide
MGMT721 Leadership principles and practice
Semester 1, 2016
Page 10 of 11
Assessment 3: Reflective report on leadership project
Due date and time: Written assignment due into Turnitin midnight 5 th June.
Submission instructions: Submit to Turnitin and bring a printed copy to your tutor the next
day. Put it under your tutor’s office door if he or she is not there.
E.g. If you are in Steve’s tutorial, give your assignment to Steve.
Turnitin instructions: Submit a soft copy through Turnitin (see instructions on how to do
this in the BIHM manual and on AUTonline).
Assessment brief:
Overview
This is a reflection of your leadership journey, drawing comparisons between theory and practice,
and commenting on the weaknesses and strengths of your selected approach, and how you might
change your approach in the future because of what you have learned.
Headings to use:
Leadership exercise (250 words)
Using italics, copy this section exactly from your last assignment (for your marker’s reference).
Leadership report (250 words)
Explain what you did in your leadership exercise, how it went, and what was achieved. This section
is descriptive and should provide information only, and not reflection. Include brief notes from
your journal of the exercise and describe any changes of plan including your approach to
leadership, group goals etc.
Personal reflection (1500 words)
Overview your leadership journey, explaining what you gave to the group (service), how your
leadership affected achievement of the group’s goals (positively or negatively), and any changes
that occurred to you as a result of this exercise. Critically examine your core goals and values
(personal mission statement), your approach to leadership etc. and reflect on whether they are
achievable, in light of what you learned during your leadership exercise. The important part of this
section is to describe the difficulties you encountered and how you overcame overcome them.
Linking theory and practice (250 words)
Critically review two research articles that are relevant to your journey, either on leadership or
organisational behaviour, and comment on the relationship between them and what you learned.
Commitment statement (250 words)
Outline five things you could have done better in relationship to your learning, explaining why
they were not done well in the first place. Write a short statement committing to self-
improvement in these areas in the future.
School of Hospitality and Tourism
Paper Study Guide
MGMT721 Leadership principles and practice
Semester 1, 2016
Page 11 of 11
Research proposal marking schedule Marks
Leadership report (250 words)
• Clear explanation of the exercise and any changes from the plan
5
Personal reflection (1500 words)
Service to group explained
Affect on group goals overviewed
Personal mission statement reviewed
Challenges and solutions described
Shows ability to reflect and learn
2
2
2
2
2
• Linking theory and practice (250 words)
• Two relevant articles critically reviewed
• Link between theory and practice clear
5
5
Commitment statement (250 words)
Shows ability to reflect, learn, and move forward with improvement
5
Presentation, referencing and integrity
• APA format, academic references
• Correct English used, idioms avoided
• Work is original, and not copied (marks will be deducted for copying)
5
TOTAL 35
代写 MGMT721 Leadership principles and practice
